Customer Service Assistant Intern .- 1 month ago
Fagerdala Singapore Pte Ltd
No.6 Penjuru Lane, Singapore 609187.
- To prepare monthly sales report.
- To ensure all documents like sales quotations, customer’s purchase orders, delivery orders, consignment notes and invoices are properly filed and stored.
- To liaise with customer on monthly forecast.
- To ensure on time delivery to customers.
- To liaise with purchaser, production and logistics department to acknowledge on sales order processing.
- To liaise with purchaser on back to back trading items.
- To create customer master card in SAP for new inventory item and new customer card
- To enter sales order into SAP
- To prepare relevant documents for delivery to customer.
- To monitor status of customer’s outstanding order.
- To co-ordinate customer’s compliant to relevant department.
- To provide weekly sales update to sales department.
- Reporting to the Customer Service Executive (HOD).